E-mail and Internet companies use blockers to stop spam. Sometimes these programs block e-mail you want to get. For you to take full advantage of the great information send out, we ask that you add us to your trusted list of senders, contacts or address book.
This is also known as “Whitelisting.”
If you do not see an email from us in your Inbox, our email may have mistakenly been sent to your spam folder or other tabs within your email. Here are the steps you can take to whitelist us!
This is also known as “Whitelisting.”
If you do not see an email from us in your Inbox, our email may have mistakenly been sent to your spam folder or other tabs within your email. Here are the steps you can take to whitelist us!
1. Whitelist us through your spam folder
Please open your spam folder and if you find an email from us, open it and mark it as “Not spam”…
Of course, every e-mail system is different. Below are more specific instructions for some of the more popular ones.
If your email client or spam filter is not listed below, please contact us!
Of course, every e-mail system is different. Below are more specific instructions for some of the more popular ones.
If your email client or spam filter is not listed below, please contact us!
2. Add our email to your contact list
Regardless of what e-mail system you use, you can add the address in the “From” line or of your most recent subscription email to your address book.
Our weekly newsletters will be coming from info@wealthbridgeinc.com.
Our weekly newsletters will be coming from info@wealthbridgeinc.com.
3. Contact your internet service provider (isp)
If messages continue to be sent to your junk folder contact your ISP or spam filter application support.
Ask how to whitelist the email. If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.
Sending Address: If they ask for our address, give them the address in the “From” line of your most recent subscription email, which will most likely be info@wealthbridgeinc.com.
Domain: If they need to know the domain we’re mailing from, tell them:
wealthbridgeinc.com or changholding.com
Ask how to whitelist the email. If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.
Sending Address: If they ask for our address, give them the address in the “From” line of your most recent subscription email, which will most likely be info@wealthbridgeinc.com.
Domain: If they need to know the domain we’re mailing from, tell them:
wealthbridgeinc.com or changholding.com
Popular Email Applications - These are the most popular email apps people use. Detailed instructions are listed below. If you do not see your, please do not hesitate to contact us and we can help you!
- Gmail
- Gmail Mobile App
- Yahoo
- iPhone Mail
- Outlook
- Outlook Mobile App
Gmail on your Desktop/Laptop Computer
To make sure our email gets delivered to your Inbox, you must add our email address to your contacts list.
If you do not readily find an email from us…
First please check your Gmail Spam Folder (default view is on the left sidebar under inbox):
To make sure our email gets delivered to your Inbox, you must add our email address to your contacts list.
If you do not readily find an email from us…
First please check your Gmail Spam Folder (default view is on the left sidebar under inbox):
- If you see the email from us (you can search by inputting info@wealthbridgeinc.com: Open the Email.
- Click the button on the toolbar, labeled Not spam
- Or if you see this dark gray bar below, click on Report as not Spam. The email will be in your inbox or an inbox category.
Next please, add us to your Contacts list:
- Open the email from us.
- Click on the three dots in the upper right side of the email next to the reply button.
- Click the “Add WealthBridge Inc. to Contacts List” from the list that appears (see below).
- If this does not appear in the dropdown list? Then you probably have already added us to Contacts.
Lastly, if you use tabs, move the email to the tab you want it to be in.
The easiest way is to click and drag the email to the folder that you want it to go to. Future emails should be sent to that tab/category.
The easiest way is to click and drag the email to the folder that you want it to go to. Future emails should be sent to that tab/category.
Gmail on your Mobile Device
Look for our email either in the spam folder or check the different categories to see if the email is in there. You can search info@wealthbridgeinc.com on your mobile device to find the email. Once you find it, follow these steps below.
- Find the email from us.
- Tap on the three dots to the top right above the star (not the three stars next to the reply button).
- Then select Move to Inbox.
Yahoo Email App
If you have not received an email from us…
Check your Spam Folder. If you see an email from us:
If you have not received an email from us…
Check your Spam Folder. If you see an email from us:
- Please open the email.
- Next click the Not Spam button on the top toolbar.
- Move your mouse over or tap the Gear icon in the top right navigation bar.
- Select Settings from the list that drops down.
- Choose Filters located on the left side of the page.
- Click the Add button on the Filters page.
- Create a name such as Whitelist in the Filter name field.
- In the From field leave the default contains selected.
- Enter info@wealthbridgeinc.com in the text box next to Contains…
- Choose the destination folder to which you would like the message delivered. For example: Inbox.
- Click or tap Save…
- You will see in the next screen - Deliver to Inbox if From contains info@wealthbridgeinc.com
- Click or tap Save on this screen.
- You will be returned to your Yahoo! Inbox.
iPhone Email App
iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder.
Periodically check the Junk folder for email messages that were marked as junk mistakenly.
To indicate that an email message from us isn’t junk:
iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder.
Periodically check the Junk folder for email messages that were marked as junk mistakenly.
To indicate that an email message from us isn’t junk:
- Open your Mail app and go to the Mailboxes screen
- Scroll down to the folders area
- Select the Junk folder.
- Find the email from us and slide it left to see options (see image below).
- Tap the More button.
- Tap the Mark button.
- Tap the Mark as Not Junk button.
The message is moved to your Inbox. Subsequent email messages from us will no longer be marked as junk.
By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.
By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.
Outlook for Desktop or Laptop (Outlook 2003, Outlook 2016 and Outlook Office 365)
To add us to you list of “Safe senders” on Outlook:
To add us to you list of “Safe senders” on Outlook:
- Right click our email in your Inbox email list pane.
- On the menu displayed move your mouse over or tap Junk
- Click or tap on Never block sender in the menu that rolls out.
- The resulting popup will say:
- “The sender of the selected message has been added to your Safe Senders List.”
- Click OK
- Open the email
- Right click on the from address
- Choose Add to contacts option
- Select the Move this and all future messages button.
- Tap Move
- Now all future messages from us will appear in your Focused Inbox
